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Loan Servicing is a critical and complex part of the lending business that handles the administrative management of a loan from the moment the funds are disbursed until the loan is fully paid off (or closed).

It is essentially the post-origination phase of the loan lifecycle.

Loan servicing encompasses all administrative tasks involved in maintaining a loan account.

This includes managing payments, handling customer inquiries, ensuring regulatory compliance, and managing cases where a borrower is unable to meet their payments.

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